An educator in North Carolina writes in response to ITT Tech going away, concerning their duties:
We are being encouraged to consider our ‘customer service.’ A lot of this seems to apply to higher education, but who knows what the next four years will bring.
Yes, the subservient position vis a vis the “customer” is hardly a good educational pose, and given that educators are usually also “inferior” to the school’s administration (soon to be called the business leaders, if all goes ill). Not that students shouldn’t have rights, such as a right not to be abused – but an educational position bears little resemblance to a “customer representative”, and attempting to make educators into such will simply degrade the educational experience – and the Republic.
