Karst got back to me concerning me being a curmudgeon about their site in quite a hurry:
Hi Hue!
Thanks for reaching out. We appreciate the feedback and rest assured, I’ll pass this along to our web development team.
We regret that you’ve had this experience and thank you for the chance of improving our services. Please let us know if you have any other questions.
Sincerely,
[Omitted]
Nice of them to do so. On the other hand, as my Arts Editor pointed out, this is not a web development issue. It’s a marketing issue.
