A reader writes about disobedience to higher powers:
I spent a 30-year career working for 60,000 employee, $12 billion global financial services firm. It didn’t take long for those of us in the field offices to learn to ignore policy/procedure edicts emanating from the mothership in NYC, most of which we viewed as being untethered from reality and counter to good client service.
We knew, based on multiple experiences, that senior policy maker turnover occurred so frequently, that merely giving the appearance of partial acceptance of mandated changes was sufficient to survive until the next idiot assumed the helm.
I work for one of the larger engineering firms out there, and my group just basically does our thing and lets management tell us when that’s not what they want. We take care of our customers and prepare for the future.
And try to ignore HR as much as possible.
